- BOOKING NOTES -
TERMS AND CONDITIONS
Our full terms and conditions will be sent to you with your invoice on request. PAYMENT
Full payment is required to secure accommodation. Payment must be made within 2 days of invoice or on the day of reservation if the stay falls within 2 days of the reservation. Payment can be made by credit card, EFT (electronic funds transfer) or telegraphic transfer.
To ensure the safety of your credit card information we will email a credit card authorisation to you. Please fill in the details and fax it back to us for processing.
PRIVACY
Any personal information requested by VictoriaFallsconnection will only be used to process your reservation and will not be disclosed to any third parties.
CANCELLATIONS AND REFUNDS
Each establishment has its own terms and conditions. As a general rule of thumb the following applies.
8 weeks or less prior to travel 25% of the total will be forfeited
6 weeks or less prior to travel 50% of the total will be forfeited
3 weeks or less prior to travel 100% of the total will be forfeited
Only on written instruction from you to cancel the reservation will VictoriaFallsconnection.com refund to you. Your initial deposit must first be cleared by our banking institution before a refund will be made. Please remember to send us your banking details – name of bank, branch code.
VictoriaFallsconnection.com levies a 10% on any refunds processed. Should refunds to a SWIFT bank account be required, an additional R180 charge will be charged
INFORMATION
The information presented on VictoriaFallsconnection.com are a best effort at a fair and honest representation of the services offered at each facility. VictoriaFallsconnection.com makes no warranties in his regard and cannot be held responsible for any variances that may occur.
INSURANCE
We advise clients to insure fully. VictoriaFallsconnection shall not be held responsible for any loss caused by delays, sickness, Acts of God, cancellation, curtailment, medical expenses, default, baggage, loss, injury or death.
INDEMINITY FORMS
Guests may be requested to sign an indemnity form at certain lodges before undertaking activities. This is also required when undertaking adventure activities in the Vic Falls and Livingstone areas. These indemnities serve as a contract between yourself and the supplier of the activity and VictoriaFallsconnection.com accepts no responsibility for any loss, injury or death that may occur.
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